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TripAdvisor Traveler Rating:

Value

Rooms

Cleanliness

Service

Excellent

254

Very Good

173

Average

109

Poor

Terrible

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courtyard laguardia airport

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9010 Ditmars Blvd,11369

6.7
Above Average
(156 Reviews)

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Availability

Available Room(s) from Mon 07-Jan-2019 to Tue 08-Jan-2019

Location

Description

Property Location When you stay at Courtyard New York LaGuardia Airport in East Elmhurst, you'll be near the airport and close to Langston Hughes Community Library and Cultural Center and Citi Field. This hotel is within close proximity of New York Hall of Science and Louis Armstrong Stadium.Rooms Make yourself at home in one of the 288 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Wired and wireless Internet access is complimentary, while video-game consoles and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.Rec, Spa, Premium Amenities Be sure to enjoy recreational amenities, including a spa tub, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and wedding services.Dining Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service during limited hours. Quench your thirst with your favorite drink at a bar/lounge.Business, Other Amenities Featured amenities include complimentary high-speed wired Internet access, a business center, and express check-out. Planning an event in East Elmhurst? This hotel has 7000 square feet 650 square meters of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary available 24 hours.

Facilities at courtyard laguardia airport

General	Visa, Express check-out, Hair dryer, Coffee/tea maker, Premium bedding, Connecting/adjoining rooms available, Pay movies, Discover, Conference space size meters - 650, Conference space size feet - 7000, Check-out time is noon, Private bathroom, Complimentary weekday newspaper, Diners Club, Flat-panel TV, Coffee/tea in lobby, Wedding services, Minimum check-in age is 18, Premium TV channels, Blackout drapes/curtains, Multilingual staff, Gift shops or newsstand, Complimentary newspapers in lobby, Video-game console, Check-in time starts at 3 PM, Complimentary toiletries, Bar/lounge, ATM/banking, Airport transportation complimentary, Hypo-allergenic bedding available, Desk, Total number of rooms - 288, Rollaway/extra beds available, Pillowtop mattress, 24-hour front desk, Climate control, JCB International, Smoke-free property, Number of floors - 6, Turndown service, Restaurant, American Express, Air conditioning, Elevator/lift, Shower/tub combination, MasterCard, Safe-deposit box at front desk, Cribs/infant beds available, Spa tub, Phone, Daily housekeeping, Cable TV service, Breakfast available surcharge
Activities	Fitness facilities, Outdoor seasonal pool
Services	Business center, Room service limited hours, Meeting rooms, Dry cleaning/laundry service, Iron/ironing board, Number of meeting rooms - 12
Internet	Free Wi-Fi, Free wired high-speed Internet
Parking	Self parking surcharge, Long-term parking surcharge
Pets	Pets not allowed

Cancellation Policy Cancellation policy vary according to room type. Please view cancellation policy mentioned below each room type. Our Guarantee We're confident the you will find the best value for your money on your hotel bookings here on tripcos.com. And yes we guarantee it.

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courtyard laguardia airport

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COURTYARD LAGUARDIA AIRPORT

9010 Ditmars Blvd,11369

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Hotel Reviews

Traveler Reviews brought to you by

Courtyard New York LaGuardia Airport: 9010 Ditmars Blvd, East Elmhurst, NY 11369-1133

588 Reviews

Ranked #2 of 11 hotels in East Elmhurst

Certificate of Excellence 2017

TripAdvisor Traveler Rating:

Value

Rooms

Cleanliness

Service

Excellent

254

Very Good

173

Average

109

Poor

Terrible

Recent Reviews:

levtahor

Israel

Trip type:

Business

Standard airport hotel

May 1, 2018

Satisfactory courtyard right next to Laguardia airport. Staff was pleasant. Room was clean. Reasonable for a stay near the airport. Location is actually across the highway from the airport so... more »

cruisingmike

Fort Myers Beach, Florida

Trip type:

Business

Horrendous

Mar 11, 2018

I am a Platinum member of Marriott Rewards. I stay in Marriott properties around the world approx. 200 nights per year. This property hands down is one of the worst... more »

I am a Platinum member of Marriott Rewards. I stay in Marriott properties around the world approx. 200 nights per year. This property hands down is one of the worst Marriott properties that I have ever stayed in. Upon check in - it took 3 attempts to get a room. The first attempt the bed was lopsided. At the head of the bed it was low. My feet were higher than my head so I called the front desk to advise. I was told to come back to the front desk for a new room. Excuse me - I just brought my bags to my room and got comfortable when I noticed the bed. Arenâ€™t these people in the hospitality business? I reminded the man at the front desk that he is indeed in the hospitality business and that he needs to bring new keys to ME. Several minutes later he arrived with keys to another room. The keys did not work and the room was not accessible. He left and returned with new keys to the room but they did not work either. He said that he â€œexpectedâ€ this and he also brought keys to a 3rd room. Really?! Those keys worked. In the morning, my wife went to the restaurant to order breakfast. The man behind the counter was beyond rude and kept telling my wife to get the buffett when she wanted a fresh omelette. When she insisted on a fresh omelette the big sigh and attitude set in. He did not want to be bothered. Thatâ€™s not ok - this place automatically puts an 18% gratuity on the check - simply for taking an order and putting it in a bag to take to your room. What?? I donâ€™t think so. This guy with the attitude did not deserve a penny of my money for gratuity as it was not earned or deserved. The front desk was made to take the gratuity off of my bill. Additionally if you donâ€™t pay attention to your receipt and miss that you are being charged an 18% gratuity, there is a space underneath for more gratuity. Iâ€™m sure most people that donâ€™t notice this pay more gratuity to somebody that deserves nothing.

As a Platinum member I can request a late checkout. Mine was for 2pm. That didnâ€™t stop housekeeping from waking me up and entering my room at 1130am even with the sign on the door and a late checkout was arranged the day prior with the front desk. Unacceptable. When I checked out, I complained about the attitude, bad service and being woken up, etc.. I had the room charges removed but still had to pay for parking. When I tried to leave, my parking ticket would not allow me off of the property. The sign said to see the parking attendant. There was nobody. I drove off the sidewalk to let myself out - but not to leave just yet as I went back in to advise the manager that there is no attendant and the help button was not answered. Pathetic. I will never stay at this property again. My absolute worst Marriott experience hands down.

CourtyardNYLaGuardia, General Manager at Courtyard New York LaGuardia Airport, responded to this review

Thank you for choosing our hotel and for taking the time to share your experience with us. Your status as a Platinum Member in our rewards program is important to us, and we appreciate your loyalty to our brand as you travel the world. It is disheartening to read that our hotel did not meet your expectations of your previous stays with our hotel chain, and we regret letting you down. Your feedback is important to us, and our team will discuss your concerns. We hope for the opportunity to provide you with a stay that regains your trust in the future.

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236sanketj

Trip type:

Couples

Disappointing value for the price

Mar 7, 2018

We stayed here overnight for a 6 am flight. Pros: Convenient shuttle running every 20 mins Probably one of the closest hotels to LaGuardia Cons: Bed was a bit uncomfortable... more »

Charlotte H

Trip type:

Business

For one night, it did the job

Feb 20, 2018

I stayed here for one night when my flight from JFK was cancelled and I had to take a new one the next day from LaGuardia. For one night the... more »

srogersj

Houston, Texas

Trip type:

Business

Don't always believe what you read!

Jan 16, 2018

Let me say had I read the first three reviews for this hotel I might have bypassed it. However, my flight had been cancelled and I was rebooked on an... more »

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