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Sat 18-May-2019 to
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Description
The Hotel Cosmopolita offers a furnished terrace and air-conditioned rooms. Wi-Fi is free.Rooms are decorated with warm colours, wood furniture and rugs. Each one comes with a minibar and a TV with pay-per-view channels. A generous American breakfast is available every morning.The elegant Glass Bar and Restaurant serves varied lunch and dinner menus as well as an extensive selection of wines and cocktails.Staff at Cosmopolita Hotel are available 24 hours a day and can organise city tours. The COSMOPOLITA is a Tourist hotel. Located in Piazza Bologna area. Shopping is within walking distance and the nightlife/restaurants are located in the hotel.
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Descriptionclass="small" style="text-align: justify; font-size:11px;">The Hotel Cosmopolita offers a furnished terrace and air-conditioned rooms. Wi-Fi is free.Rooms are decorated with warm colours, wood furniture and rugs. Each one comes with a minibar and a TV with pay-per-view channels. A generous American breakfast is available every morning.The elegant Glass Bar and Restaurant serves varied lunch and dinner menus as well as an extensive selection of wines and cocktails.Staff at Cosmopolita Hotel are available 24 hours a day and can organise city tours. The COSMOPOLITA is a Tourist hotel. Located in Piazza Bologna area. Shopping is within walking distance and the nightlife/restaurants are located in the hotel.
Traveller Reviews brought to you by
Cosmopolita Hotel
Via di Sant'Eufemia 5 | Piazza Venezia, 00187 Rome, Italy
1,443 Reviews
Ranked #473 of 1,285
hotels in Rome
TripAdvisor Traveller Rating:
Value
Rooms
Cleanliness
Service
Excellent
424
Very Good
606
Average
255
Poor
102
Terrible
56
true
Recent Reviews:
moaningranger
London, United Kingdom
Trip type:
Couples
Bang average
17 Apr 2019
Hotel is in a very good location. You have to comprise location and price for quality. The bed was quite possibly the hardest bed known to man, could of taken...
more »
Hotel is in a very good location. You have to comprise location and price for quality. The bed was quite possibly the hardest bed known to man, could of taken 6 weeks off work with a bad back after. Also the lifts were out of order so had to carry suitcases to the top floor. A very noisy hotel as well.
This is a nice hotel, and superbly located. The staff was very attentive, the rooms were and the breakfast was tasty.
I only have a couple of concerns. The hallways...
more »
This is a nice hotel, and superbly located. The staff was very attentive, the rooms were and the breakfast was tasty. I only have a couple of concerns. The hallways were noisy. Maybe a bit of sound absorbing pictures or some to help with the echos of people walking down the hall. There was road noise. But it was nothing out of the ordinary and did not disrupt my stay in any way. The hotel staff was very helpful and accommodating. They managed to get us into one of our two rooms, earlier that normal. That was helpful as we needed a place to rest after flying to Rome from America. The location could not have been better. It is with walking distance of most attractions in Rome. Only Vatican is a long ways away and required a taxi ride to get there. But if you dont mind walking you could make the trek across town. My only real complaint is that the mattress kept sliding off of the box spring. That was annoying but didn't detract too much from the experience.
My wife and I stayed at Hotel Cosmopolita for four nights in April 2019.
The location is great - adjacent to Piazza Venezia in the heart of Centro Storico, the...
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My wife and I stayed at Hotel Cosmopolita for four nights in April 2019. The location is great - adjacent to Piazza Venezia in the heart of Centro Storico, the historical center of Rome, and within walking distance of all major attractions. But, the center is huge - bring good walking shoes and still expect to feel pain in your feet at the end of the day. The hotel is underwhelming. Room 442 - old wood furniture (old, not antique) is worn. Bathroom is dimly lit and shaving (or applying makeup) is guesswork and can be a source of embarrassment. Shower stall is tiny. I am not a big man. 7AM parade of room service employees with carts in corridor is your wake up call. Room and all hotel areas clean. Breakfast was good although they should be ashamed to serve such coffee in Italy! Wifi good. Reception requested 80 Euro for late checkout (6PM) although rooms were available in hotel!
CosmopolitaRoma, Responsabile reception at Cosmopolita Hotel, responded to this review
Dear 431nira, We would like to thank you for taking the time to share your feedback and experience at the Hotel Cosmopolita. We are happy that you appreciated our amazing location; the hotel is in the heart of the city and this provides the possibility for our guests to enjoy the monuments of Rome with just a short walk. The cleanliness of our rooms and in general of all our hotel is appreciated by all customers. In each travel website we have achieved very high ratings precisely because we apply very strict control standards. We're glad you enjoyed our wifi system, we have lots of hotspots on every floor to ensure perfect signal reception. We are happy to inform you that we have different size of rooms, standard, superior, triple and quadruple and also different style, classic and modern so for your next stay we invite you to contact us directly so will be more easy to help you booking the room you desire. We offer an american and continental buffet breakfast, which most guests thoroughly enjoy, but we are pleased to meet specific needs whenever possible. For this reason, regarding the coffee there is an automatic machine that every guest can use and our staff is always ready to prepare coffee or cappuccino upon request with our Italian professional Coffee machine. Concerning your suggestion, please be sure that we will use it for future improvement. The feedback from our guests is what helps us to improve our service the most! Rome and our hotel will always welcome you! Please do not hesitate to contact us so that we may assist you while planning for your next stay. Sincerely yours, Massimiliano P.
I’m giving this place two stars, because it is very close to everything you want, and the beds are comfortable enough. If you’re looking for somewhere cheap to sleep then...
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I’m giving this place two stars, because it is very close to everything you want, and the beds are comfortable enough. If you’re looking for somewhere cheap to sleep then go ahead.
But our experience with this hotel was not the best.
First of all there’s a 300ish euro deposit we were not notified about. We are aware that there are deposits/city taxes in countries - I’ve travelled enough to understand that, but this was not notified until we arrived and after a stressful day I was not prepared to pay as much as that for a deposit on a hotel room, especially since that was round about how much the room cost to book.
After bringing the deposit down to 100€, we finally were allowed to go to our rooms.
The room was small but I found it clean. The bathroom shower had what I’m assuming as pubes on the walls but I just washed it off. I also couldn’t open my window covers, I just assumed it was a safety measure.
Everything was fine until the final day. On the last day I woke up to someone banging on the wall. I thought it was a child next door and just ignored it for a while. Then I heard a drill. Seems like someone was doing work on the side of the building, and that was why I couldn’t open my windows. I was not told this would be happening either.
We went out for our final day, and I came home to sit on the window ledge I found really pretty and hadn’t actually sat there yet. I leaned back and...wow.
There was black mould on the window ledge, on the wall. About 2 feet from where I’ve been sleeping this entire time!!
Extremely disappointed. By this point I just wanted to get out of there.
We left and went home. I’ve finally finished all of my writing up of this trip and just remembered I never left my reviews.
If you go here, check the rooms you’re sleeping in.
CosmopolitaRoma, Responsabile reception at Cosmopolita Hotel, responded to this review
Dear Zohams, Thank you for sharing your feedback on your recent stay with us. We strive to be a ‘home away from home’ for each and every guest and I am sorry we failed you. I do hope that by addressing your concerns, you might consider a return visit, as we are always disappointed when we fail to exceed our guests’ expectations. We are so pleased you enjoyed the central location of the hotel, at walking distance from all the most important monuments in Rome. Thanks to our housekeeping staff, cleanliness is surely one of our hotel's strong points! In reference to the deposit, is it just as a guarantee of the payment of the room and extras (when the room it is not already paid) or as a guarantee of the extras (in case the room is paid by an travel agency). It is an international practice used by many hotels and fortunately most of our customers are aware of it. Regarding the work, the building in which our hotel is located is huge and we occupy less than 40%. On the days you were here, the work was done on one side of the building, these works were not commissioned by us. We are sorry that you were disturbed but unfortunately we were not informed of this work. Last, but not less important, in reference to the small damp spot near the window we are sorry that our housekeeping didn't see it and did not clean it. Every customer deserves the best cleaning possible and we try to do our best to check the rooms every day. Unfortunately in your case we have not been perfect, we thank you for your review that pushes us to improve even more. Thank you once again. We hope to have the chance of welcoming you back in the future. Warm Regards Massimiliano P.
We stayed for a week and I have to first mention the positives. Professional staff, larger room for a European budget hotel, comfortable bed, large big screen television, and excellent...
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We stayed for a week and I have to first mention the positives. Professional staff, larger room for a European budget hotel, comfortable bed, large big screen television, and excellent WiFi. The location is absolutely fantastic. Ten minute walks to the Coliseum on one side, ten minute walk to the Trevi Fountain on the other.
The one negative aspect I have to address is the funky smell that permeated the first floor all week. Smells like wet dirty laundry. We stayed on the first floor and noticed it immediately. Stayed that way the entire stay. I have to admit we got used to the smell and the positives outweighed the negative. But it is a factor.
One last thing. The hotel takes out a 200.00 Euro deposit and there is a daily city tax. Just got back yesterday so I will see how long it takes to get the deposit back
CosmopolitaRoma, Responsabile reception at Cosmopolita Hotel, responded to this review
Dear adamgG3001DD, We would like to thank you for taking the time to share your feedback and experience at the Hotel Cosmopolita. I was delighted to hear you found our staff friendly and helpful. They work conscientiously to provide first-rate service and to ensure that each guest has a rewarding stay. We are also glad to note from your review that you enjoyed our Classic Room, which you found spacious, comfortable and clean. We invite you to try our new Lifestyle Room, which is even more spacious and modern, for your next stay in Rome. You can book it in our official website. We are so pleased you enjoyed the central location of the hotel, at walking distance from all the most important monuments in Rome We are sorry about the inconvenient of the first floor, we do not understand why there was a bad smell we did not received any complain about it, cleanliness is surely one of our hotel's strong points and we are sorry when something go wrong for our guests. We would like to thank you for all your comments because this give us the opportunity to improve our services, as our number one goal is to make your holidays wonderful and unforgettable. Warm Regards Massimiliano P.
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