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This hotel is located just off Oxford Street in the heart of the West End. Sanderson epitomizes a new luxury that is smart, pared down, and tempered with a healthy dose of wit and irony - in short, a hotel with modern sex appeal.A lavish Urban Spa in the heart of Londons West End, Sanderson offers a retreat from the bustle of the city into a world of fantasy and wellbeing. The landmarked 50s building has been transformed by Philippe Starck into a surreal Cocteau-like dreamworld with a lushly landscaped interior courtyard garden, Suka, a restaurant by Zac Pelaccio, and the extensive facilities of the renowned Agua Spa. The hotel has a 10, 000 square-foot agua spa in London provides pampering, spiritual relief, and tranquility to all who enter. The SANDERSON HOTEL is a Modern, Boutique, City hotel, Design Trendy hotel. Located in City Centre - West End area. Shopping is within walking distance and the nightlife/restaurants are within walking distance from the hotel.
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Air Conditioning Bar Concierge Elevators Foreign Currency Exchange High Speed Internet Multilingual Staff Restaurant Safety Deposit Box Spa AV Equipment available Conference Rooms
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Descriptionclass="small" style="text-align: justify; font-size:11px;">This hotel is located just off Oxford Street in the heart of the West End. Sanderson epitomizes a new luxury that is smart, pared down, and tempered with a healthy dose of wit and irony - in short, a hotel with modern sex appeal.A lavish Urban Spa in the heart of Londons West End, Sanderson offers a retreat from the bustle of the city into a world of fantasy and wellbeing. The landmarked 50s building has been transformed by Philippe Starck into a surreal Cocteau-like dreamworld with a lushly landscaped interior courtyard garden, Suka, a restaurant by Zac Pelaccio, and the extensive facilities of the renowned Agua Spa. The hotel has a 10, 000 square-foot agua spa in London provides pampering, spiritual relief, and tranquility to all who enter. The SANDERSON HOTEL is a Modern, Boutique, City hotel, Design Trendy hotel. Located in City Centre - West End area. Shopping is within walking distance and the nightlife/restaurants are within walking distance from the hotel.
Traveler Reviews brought to you by
Sanderson London hotel
50 Berners Street, London W1T 3NG, England
2,082 Reviews
Ranked #117 of 1,130
hotels in London
Certificate of Excellence 2019
TripAdvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
1422
Very Good
429
Average
133
Poor
68
Terrible
30
true
Recent Reviews:
msm1610
Kuwait City, Kuwait
Trip type:
Family
11 Night stay at the lovely Sanderson
Aug 17, 2019
This is not my first stay at the Sanderson hotel, I have frequently in the past stayed at the Sanderson solely due to its customer service and friendly staff.
I...
more »
This is not my first stay at the Sanderson hotel, I have frequently in the past stayed at the Sanderson solely due to its customer service and friendly staff.
I encountered a situation, where I decided that I would like to extend my stay in the Sanderson for two days.
I spoke to reception, and they conveniently assured me there shouldn’t be complications with the extension.
During my stay, as I tried to go to my room, the elevator did not accept the card therefore I went to the reception to understand what’s going on. They informed me that the stay was not extended on the system. After a minor complication regarding the agreed upon rate I waited for the manager.
When the manager arrived (Nigel Gardiner), he was very helpful with the situation and handled it with utmost professionalism. Not only did he offer me the same rates I was promised by the reception (the receptionist), but was very informative on the previous complication.
I am taking the time to explain this because I feel the comfort of customers is the most important value for the Sanderson hotel, and during our stay it was reflected on behalf of the staff.
Hence, I would like to thank Nigel for his help, and would like to thank Ruth for her hospitality and kindness, for my current, and previous stays at the hotel.
I would also like to extend my thanks to Giovanni from the concierge. He repeatedly provided us with amazing information and complete hospitality.
Grant C, General Manager at Sanderson London hotel, responded to this review
Dear msm1610,
It's always a pleasure to welcome you to Sanderson, and your words and feedback herewith are much appreciated. We pride ourselves on creating memorable, gorgeous, friendly experiences for our guests - and, indeed, Nigel, Ruth and George truly embody our spirit of guest care. It's simply wonderful to know they made such a difference to your latest stay with us, thank you.
We're all looking forward to having you back with us again soon.
The Sanderson Hotel is modern and seems more like a museum at times. My room was spacious and comfortable, however quite lacking on the color palette, as I felt the...
more »
The Sanderson Hotel is modern and seems more like a museum at times. My room was spacious and comfortable, however quite lacking on the color palette, as I felt the futuristic vibes. I suppose it couldn't have been more appropriate, as I was reading Issac Asimov's, "Robot Dreams", upon my arrival.
The staff is helpful and room service was good. I was there for a week and utilized the laundry/dry cleaning services and it was spectacular. The clothes are returned as if they were a gift and smell fantastic. I have no complaints for my stay!
Grant C, General Manager at Sanderson London hotel, responded to this review
Dear Ameera8,
We loved your review, thanks so much for sharing your visit. Indeed, our quirky, original style is designed to surprise and delight our guests at every turn - from galaxies in our elevators to deliciously gift wrapped laundry (why not?!), all with our signature friendly, attentive Sanderson style.
It's wonderful to know you enjoyed your stay with us, and we can't wait to welcome you back!
I find myself if London every year, and variety of hotels, in an attempt to find my London home-away-from-home.
It can obviously be exciting to try new places each visit,...
more »
I find myself if London every year, and variety of hotels, in an attempt to find my London home-away-from-home.
It can obviously be exciting to try new places each visit, but I have reached the point of just needing somewhere that ticks all the boxes. Somewhere that feels familiar, and somewhere that will not disappoint. I think this is it.
The hotel may lack curb appeal, but step into the lobby and you find yourself in a fun and creative world. The staff were professional, friendly, welcoming, all in just the right balance. It felt genuine.
As usual, my only moderate budget allowed for a pretty standard room. But even that was very spacious and airy. The bathroom area and bedroom divided by a glass wall, and tasteful window coverings should you want some privacy if you are sharing a room. A separate WC and shower made up my room, and all around great mood lighting allowed for a very cozy atmosphere after a long day of meetings. There is very creative storage space should you have a longer stay as I.
The bed was large and spacious the linens crisp and in good shape. The pillows, just how I like them.
The location of the hotel is a short walk from Oxford Circus, so very central if that is what you are looking for.
I didn't get to experience the bar or restaurant in the hotel this visit, but will next time. It all looked very tempting...
So yes, I really enjoyed my stay. I was very impressed.
I could've been even more impressed.. A couple of things came up that dropped my review from A+ to A-. These rooms were very complete, but it would've been great to have an iron/ironing board. I realise not really a common thing in the UK, but would be so extremely practical.
My other little comment is regarding the doormen... although generally great, a couple of occasions I returned later in the evening, only to be greeted by "Are youu staying here?". One night I really felt needed to show the door key, which was made more awkward as i couldn't immediately find it in my bag. I realise they want to monitor who is entering in the evening, and appreciate that.. it was just the manner/tone used.
Regardless, as said, a great stay, and I will be back next London visit.
Safe travels.
Grant C, General Manager at Sanderson London hotel, responded to this review
Dear worldofcraig,
Warm greetings from your London home away from home! It was such a pleasure to welcome you, and to know that you had a fabulous stay with us has made our day. Indeed, our Grade II* Heritage listed building may look a little unassuming from the outside, but step inside and you're certain to be surprised and delighted. As for our location, luxurious rooms, and friendly team... well, we couldn't agree more, thank you for sharing.
Can't wait to see you again soon and you'll be glad to know that we're aiming for that A+!
The Sanderson Hotel is my go-to for working out of London.
My most recent visit explains why I will not even consider staying somewhere else.
I took a red-eye from...
more »
The Sanderson Hotel is my go-to for working out of London. My most recent visit explains why I will not even consider staying somewhere else. I took a red-eye from the US arriving at the hotel around 8am in the morning. (My company booked me into the room the night before so that I'd have a place to lie my head for a few hours before my meetings.) The hotel (via the amazingly detailed and considerate Isabel) had checked in with me a few days before to fully understand what I might need upon my arrival and for my stay. I simply relayed that I was starting out in a new role and hoped to get some rest upon landing. Even though it was the morning hours and housekeeping had already started making the rounds, my room was prepared for the night. They had turndown service pass through so the shades were already drawn and the bed prepared for a brief nap. Given they had availability, they kindly upgraded me to a beautiful, superior room. They also sent up some fresh fruit, water and a note, wishing me luck in my new role. (It's the little things that they perfect!) I stayed there just shy of two weeks. The fitness facility is great (has free-weights and a bench along with some machines). While they do have cardio equipment too, I prefer cycling classes and fortunately a SoulCycle just opened up about 3 blocks away (a 5 minute walk). The staff is incredibly kind and accommodating. Security is also very tight in the evenings, which I find comforting and appreciate, given this is a trendy Soho hangout too. I essentially live off of room service and while I would appreciate a bit more dining options, the food offerings are quality and enjoyable. Any needed items arrive promptly and communication amongst the staff is 5-star (I asked the first night if they could leave the iron and board in the room. It stayed there tucked into a corner for the remainder of my stay. In other hotels I've had that message get lost and hence had to request the iron and ironing board daily.) The aesthetics are a bit wacky but that's what makes it fun... far from normal! If I could make one change it would be the creation of a loyalty program, but that's only so I could have more stays at the Sanderson. My next trip is already booked... two weeks from now I'll be back in my home away from home.
Grant C, General Manager at Sanderson London hotel, responded to this review
Dear David C,
Wow, we're proud to be your London go-to! And we couldn't agree more - boring is out and original, quirky, and fun is in (albeit still with a goodly dash of warmly welcoming service, as well as luxury, comfort and delicious food. Thanks also for your feedback regarding our room service menu; this has definitely been shared with Chef and the team for their consideration. Indeed, all the team were chuffed by your kind words and wonderful review, and we're thrilled to have made your London stay quite fabulous - thank you for making our day.
We're already at the ready for your return, we'll see you soon!
Came here for a Mad Hatter's Afternoon Tea with my partner and it was such a lovely experience.
The tea was delicious and there was a good variety to choose...
more »
Came here for a Mad Hatter's Afternoon Tea with my partner and it was such a lovely experience.
The tea was delicious and there was a good variety to choose from.
The nibbles were honestly out of this world. They looked magical. I was concerned that it couldn't possibly fill me up but it did and I was stuffed by the end of it. There was a lot of variety of nibbles as well.
The staff were lovely and extremely friendly. Even explaining to me the concept of afternoon tea (this was my first time coming to afternoon tea).
Yes it is expensive (I think i twas £45 a head) but it was totally worth it.
I gotta say I was very happy with this experience and I would come here again.
Grant C, General Manager at Sanderson London hotel, responded to this review
Dear AnnaBananaPole,
What a delicious Mad Hatters Afternoon experience you had with us, thank you so much for sharing! We're all thrilled to know you enjoyed our quirky, tasty - and, we totally agree, magical! - treats, and your lovely words about our gracious, attentive team have made their day.
Thank you, and we can't wait to welcome you back again soon!
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