Available Room(s) from
Sat 16-Mar-2019 to
Sun 17-Mar-2019
Location
Description
On a side road in Kensington lays the newly opened Ashburn hotel. With 38 bedrooms this hotel has had a complete makeover and the new owners have turned this property into a luxury boutique hotel. Hosting dark wooden characteristic furniture combined with new technology, comfortable beds and modern pieces in all the bedrooms, this hotel aims to get the small touches right; the big tea cups, the surprise turn down gift, (different every night) to the cozy bathrobes and slippers. Ashburn Hotel has been beautifully converted from a fine 19th century London townhouse and offers luxurious bedrooms, with all the facilities you would expect from a prestigious new 4-star hotel. There is a delightful drawing room, serving light meals all day and drinks from the bar 24 hours a day for resident guests; there is also a peaceful, airy breakfast room, as well as complimentary wireless internet access and air-conditioning throughout. Motivated, dedicated service is the key to our character and quality. The Ashburn Hotel is a Tourist, Limited Service, Business, Boutique, City hotel, Honeymoon, Design Trendy, Child Friendly hotel. Located in London area. Shopping is within walking distance and the nightlife/restaurants are within walking distance from the hotel.
Facilities at
ashburn hotel
General
Air Conditioning Bar Car Rental Desk Concierge Elevators High Speed Internet Local Shuttle - Free Multilingual Staff Porterage Restaurant Safety Deposit Box Tour Desk Conference Rooms Video Conference
Cancellation Policy
Cancellation policy vary according to room type. Please view cancellation policy
mentioned below each room type.
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Descriptionclass="small" style="text-align: justify; font-size:11px;">On a side road in Kensington lays the newly opened Ashburn hotel. With 38 bedrooms this hotel has had a complete makeover and the new owners have turned this property into a luxury boutique hotel. Hosting dark wooden characteristic furniture combined with new technology, comfortable beds and modern pieces in all the bedrooms, this hotel aims to get the small touches right; the big tea cups, the surprise turn down gift, (different every night) to the cozy bathrobes and slippers. Ashburn Hotel has been beautifully converted from a fine 19th century London townhouse and offers luxurious bedrooms, with all the facilities you would expect from a prestigious new 4-star hotel. There is a delightful drawing room, serving light meals all day and drinks from the bar 24 hours a day for resident guests; there is also a peaceful, airy breakfast room, as well as complimentary wireless internet access and air-conditioning throughout. Motivated, dedicated service is the key to our character and quality. The Ashburn Hotel is a Tourist, Limited Service, Business, Boutique, City hotel, Honeymoon, Design Trendy, Child Friendly hotel. Located in London area. Shopping is within walking distance and the nightlife/restaurants are within walking distance from the hotel.
Traveler Reviews brought to you by
Ashburn Hotel
111 Cromwell Road, London SW7 4DP, England
1,119 Reviews
Ranked #271 of 1,087
hotels in London
Certificate of Excellence 2018
TripAdvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
542
Very Good
432
Average
102
Poor
29
Terrible
14
true
Recent Reviews:
wendymcfarland
Santa Barbara, California
Excellent stay in London
Feb 9, 2019
The Ashburn is in such a nice location of Kensington. Just a half a block from the Gloucester station and Picadilly line, it makes for a nice quit stay while...
more »
The Ashburn is in such a nice location of Kensington. Just a half a block from the Gloucester station and Picadilly line, it makes for a nice quit stay while easily accessing the busier parts of London. Beautiful area all around with plenty of choices for good restaurants within walking distance. The rooms are very nice and wonderfully decorated although some of the standard Queen rooms are quite small, its enough for one or two people. I would definitely recommend and stay here again.
We arrived at our hotel (which is about a 3 minute walk from Gloucester Road tube station) and even though we were early our room was ready. We were on...
more »
We arrived at our hotel (which is about a 3 minute walk from Gloucester Road tube station) and even though we were early our room was ready. We were on the 2nd floor and had a view out onto Cromwell Road. The room was really nice and had everything we needed. There was plenty of room to store clothes and shoes as well as a safe, fridge hospitality tray and hairdryer. The shower room had two different shower heads - one attached to the wall and one you could move. There was a lovely unit with the sink on which you could store your toothbrushes etc. The beds were very comfy and despite being on a busy road we weren't really disturbed by the traffic. We slept really well. The breakfast room was small but the lady managing breakfast was very efficient and so there was always an empty table ready when we came down for breakfast. The food was fairly simple but perfect for what we wanted - cereal, fruit, meat, cheese, yoghurt, juices, pastries, bread for toasting, jams, butter etc. The lady serving also brought fresh hot water for tea or cafetieres with coffee. I only usually have cereal or toast for breakfast so it was fine for me. Staff in the reception area were very helpful and friendly. On the day we were leaving they allowed us to leave our bags in storage and pick them up later free of charge. A brilliant location for the museums, we walked down every day (it takes about 10 minutes) and the tube was handy with access to the Picadilly Line and District and Circle Lines so we could get anywhere we wanted very easily. We thoroughly enjoyed our stay here and would definitely return in the future if we wanted to be in the same area.
Vitor M, General Manager at Ashburn Hotel, responded to this review
Dear angelicann,
Thank you so much for your wonderful review. It is indeed, such a rewarding feeling to read that you have enjoyed your stay at the Ashburn Hotel. We sincerely appreciate your kind comments about our hotel, location and most importantly our staff who is focused in guest´s satisfaction.
We look forward to welcoming you back.
Warm regards,
Vitor Medeiros General Manager manager@ashburn-hotel.co.uk
Very good Small hotel. Our room was big enough for two and our view was to the street (3dr floor).
Location is excellent and everything worked well.
We had same...
more »
Very good Small hotel. Our room was big enough for two and our view was to the street (3dr floor). Location is excellent and everything worked well. We had same staff from thursday to sunday, so there is some engagement.
Vitor M, General Manager at Ashburn Hotel, responded to this review
Dear justiina30,
Thank you for your wonderful review. It is great to hear you enjoyed all the benefits of our superb location. I am glad the service team looked after you during your stay. It is always a pleasure knowing that our guests are satisfied with our services.
We look forward to welcoming you back to the hotel again very soon.
Warm regards,
Vitor Medeiros General Manager manager@ashburn-hotel.co.uk
After visiting the Shard my husband and I stayed at this hotel forb2 nights. Very good hotel; would definitely go back. Staff very polite and helpful. Very clean and the...
more »
After visiting the Shard my husband and I stayed at this hotel forb2 nights. Very good hotel; would definitely go back. Staff very polite and helpful. Very clean and the bar and food service was excellent.
Vitor M, General Manager at Ashburn Hotel, responded to this review
Dear shinyfingers
It is always a joy to receive positive comments from guests who have had such a memorable experience and I thank you for sharing your review of Ashburn Hotel
We look forward to welcoming you back.
Vitor Medeiros General Manager manager@ashburn-hotel.co.uk
I’ll never find out, but the Ashburn must have better rooms than the one they gave me; a view of the brick wall next door, a wobbly desk chair, cracked...
more »
I’ll never find out, but the Ashburn must have better rooms than the one they gave me; a view of the brick wall next door, a wobbly desk chair, cracked bathroom tiles, and slightly sticky carpet. The window (looking out on the brick wall) was secured by two crudely driven screws so there was no way of regulating the room temperature.
Although we booked a ‘Queen Double’ (allegedly 21.9 sq.m.), two suitcases couldn’t be opened simultaneously.
The breakfast included in the offer is a ‘continental’. Any hot food is charged extra. This is not clearly stated at booking.
I don’t think I saw the same staff member twice, so there is no engagement. The staff I met were polite, the breakfast ladies are lovely as breakfast ladies often are.
Location is excellent. Close to the Tube and supermarkets and the legendary #74 bus stops right over the road. You’ll need an Oyster.
Vitor M, General Manager at Ashburn Hotel, responded to this review
Dear IanRR255060,
Thank you for making us aware of your recent experience at the Ashburn Hotel.
Our guest's feedback is highly valued as is the only tool we have to continue to improve our service. Our team makes indeed a great effort to understand our guest's preferences and match their expectations. I am truly disappointed to know that you were not satisfied with the room that you have been allocated however for future just mentioned to the guest service team that will be more than happy to assist you and could also reallocate you in a different room .
Regarding our breakfast, we offer complementary continental breakfast (buffet) for all our guest which is mentioned at the time of the check in and also is mentioned on the website before you book the hotel room.
I am deeply sorry to hear that this time you felt so disappointed during your stay at Ashburn Hotel. I hope we will have the opportunity to welcome you again to the Ashburn Hotel. When you would like to do so, please contact me directly as it will be my pleasure to oversee the arrangements of your next reservation.
Kind regards,
Vitor Medeiros General Manager manager@ashburn-hotel.co.uk
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