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suite novotel paris port de montreuil
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22 av du Professeur Andre Lemierre, 75020 Paris, France
1,332 Reviews
Ranked #1,122 of 1,829
hotels in Paris
TripAdvisor Traveller Rating:
Value
Rooms
Cleanliness
Service
Excellent
175
Very Good
599
Average
347
Poor
123
Terrible
88
true
Recent Reviews:
308ettienev
The Netherlands
Trip type:
Family
Poor experience
16 Mar 2019
Not sure if its the poor facilities or bad attitudes of the staff or perhaps both, but our experience here was poor.
Got stuck in lift.
No toilet paper in...
more »
Not sure if its the poor facilities or bad attitudes of the staff or perhaps both, but our experience here was poor.
Got stuck in lift. No toilet paper in lobby at 10am. Bad attitude of staff. Bad mattresses.
I stayed with my family at Novotel hotel for 5 nights. We had two connected suits without breakfast.The hotel was very clean. The staff were kind and friendly. The location...
more »
I stayed with my family at Novotel hotel for 5 nights. We had two connected suits without breakfast.The hotel was very clean. The staff were kind and friendly. The location was close to the subway (5 to 7 minute walk) but far from city center. Thank you Novotel
Bad location, just an economical solution for a family of four with basic breakfast
14 Jan 2019
The neighbourhood is not the best you can see of Paris, however there is a supermarket quite near and the metro station is five minutes away on foot. The reception/...
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The neighbourhood is not the best you can see of Paris, however there is a supermarket quite near and the metro station is five minutes away on foot. The reception/ breakfast area really small and inconvenient when there are not enough tables and chairs for all for breakfast. Rooms need renovation. More like a three star hotel rather than four. Personnel , whether at the reception or at the breakfast area, seem unhappy and forced. We did not face any problems in general, however I'd choose another hotel to stay at in the future .
Hotel overall was nice, room was quite spacious , but not in a very nice location, very run down! Metro only a short distance away, taxi cost from airport is...
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Hotel overall was nice, room was quite spacious , but not in a very nice location, very run down! Metro only a short distance away, taxi cost from airport is 60/70€. But my main problem with this hotel was, when booking myself and my partner were giving the price of €207, two weeks before we arrived €100 was taking from our bank account then the week we were due to arrive another €69 was taking so of course we were under the illusion that that was 169 from the 207 of the cost of our room but when we arrived the concierge told us that that money will be realised back to the card and you have to pay again, so that was okay until they went ahead and took another €444 off the card so in total we paid €613 for a room that was suppose to only cost €207. When we approached the concierge about this problem he wasnt very helpful and just said it was a mistake on there behalf and the 169 and the 222 will be realased back to the card "which still hasnt happened" i personally would not reccommend this hotel.
I arrived here late Xmas eve with my kids I went to the reception that was a guy , he told me that my reservation was cancelled !!!I was panicking...
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I arrived here late Xmas eve with my kids I went to the reception that was a guy , he told me that my reservation was cancelled !!!I was panicking and stress he told me because of payment issue even though a week before I called the hotel personally and I payed a deposit throw the phone!!anyhow the receptionist his name was Sofian very pleasant and very very professional he tried to call me down he rebooked the room for us . Sofiane is a credit to the company ,always so ,freindly and cheerful it is always pleasure to see him.please pass on my sincere thanks for all his help and appreciation.
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