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The Ritz Carlton, Toronto features a coffee shop/cafe and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a health club, a spa tub, a sauna, and a fitness facility. The property's full service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 5 star property has a 24 hour business center and offers small meeting rooms, secretarial services, and a technology helpdesk. Wireless and wired high speed Internet access is available in public areas surcharges apply. This Toronto property has 20000 square feet of event space consisting of banquet facilities, conference/meeting rooms, and a ballroom. Business services, wedding services, limo/town car service, and tour/ticket assistance are available. Additional property amenities include a library, valet parking, and a concierge desk. This is a smoke free property.
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RITZ CARLTON TORONTO
181 Wellington Street West Toronto, Ontario M5v 3g7
Descriptionclass="small" style="text-align: justify; font-size:11px;">The Ritz Carlton, Toronto features a coffee shop/cafe and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a health club, a spa tub, a sauna, and a fitness facility. The property's full service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 5 star property has a 24 hour business center and offers small meeting rooms, secretarial services, and a technology helpdesk. Wireless and wired high speed Internet access is available in public areas surcharges apply. This Toronto property has 20000 square feet of event space consisting of banquet facilities, conference/meeting rooms, and a ballroom. Business services, wedding services, limo/town car service, and tour/ticket assistance are available. Additional property amenities include a library, valet parking, and a concierge desk. This is a smoke free property.
Traveler Reviews brought to you by
The Ritz-Carlton, Toronto
181 Wellington St W, Toronto, Ontario M5V 3G7, Canada
1,935 Reviews
Ranked #7 of 138
hotels in Toronto
Travelers' Choice 2019
Luxury
Certificate of Excellence 2019
TripAdvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
1544
Very Good
267
Average
75
Poor
25
Terrible
24
true
Recent Reviews:
BermudaRyms
Bermuda
BLISS at the Ritz!
Aug 12, 2019
We had another delightful stay at the Ritz Carlton, Toronto. This year's visit was to celebrate my husband's birthday and my parent's 43rd anniversary. Although the hotel was close to...
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We had another delightful stay at the Ritz Carlton, Toronto. This year's visit was to celebrate my husband's birthday and my parent's 43rd anniversary. Although the hotel was close to 100% occupancy because of the Caribana festival, the level of service and care by the hotel staff was exceptional.
The complimentary glass of champagne upon arrival to the bottled water as we awaited our car from valet makes the Ritz Carlton a cut above the rest.
We had my husband's birthday dinner at the DEQ lounge patio. Ally was our waitress for the evening, and she was terrific and very attentive. At the end of dinner, Ally and the F&B supervisor, Nitin, had surprised us with a gorgeous dessert platter presentation. Our hearts and bellies were content.
Above all, thank you to Sophia Z, from guest relations, for all the arrangements she had coordinated for our special occasion. Her level of service and hospitality exceeded our expectations.
We would also like to extend a heartfelt thanks to the amazing Jaya, our housekeeper, and Nitin, DEQ F&B Supervisor, for all of the extra touches and treats in our room throughout our stay. They both went exceedingly above and beyond in helping us celebrate, which made our stay extra special.
Thanks again to all the staff members who we got to know well and had exceptionally impacted our stay.
FranckA384, General Manager at The Ritz-Carlton, Toronto, responded to this review
Dear BermudaRyms,
Thank you for being a loyal guest of The Ritz-Carlton, Toronto. We are delighted that you spent your husband's birthday and your parent's anniversary. I will be sure to share your kind words with our Ladies and Gentlemen.
We look forward to welcoming you back again the next time you are in Toronto.
Indeed, the Ritz-Carlton in Toronto is a great place to stay. Perfectly located behind the CN-Tower and just minutes from other sights, it offers all you need for a perfect...
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Indeed, the Ritz-Carlton in Toronto is a great place to stay. Perfectly located behind the CN-Tower and just minutes from other sights, it offers all you need for a perfect stay. Having booked standard rooms, we got a good offer for an upgrade and therefore enjoyed the comfort of a suite with its beautiful bathroom, including tub, shower cabin, TV and shower WC ;-). Only criticism is the fact that the second bed is only a pullout coach; for the given price not really acceptable. While we did not test the restaurant, we really enjoyed the breakfast buffet as well as the nice bar incl. outdoor sitting.
FranckA384, General Manager at The Ritz-Carlton, Toronto, responded to this review
Dear 69philippm, Thank you for choosing to stay at The Ritz-Carlton, Toronto. We are delighted to hear that you enjoyed your upgraded suite and the location of the hotel. We hope to welcome you back again the next time you are in Toronto.
We were there a few days ago. The hotel is beautiful, the rooms are perfect and the view was wonderful. The service was excellent. We found the breakfast was exceptional...
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We were there a few days ago. The hotel is beautiful, the rooms are perfect and the view was wonderful. The service was excellent. We found the breakfast was exceptional and our waiter was incredibly kind and accommodating.
The only thing I found strange / disappointing was that when we landed late in Toronto and checked in my children were in a room on the 16th floor and we were on the 12th floor. I would have expected the hotel to place us in two rooms close by and definitely on the same floor with children aged 11 and 16. Maybe it’s worth specifying at the time of booking.
FranckA384, General Manager at The Ritz-Carlton, Toronto, responded to this review
Dear The-Milan-Chick, Thank you for choosing to stay at The Ritz-Carlton, Toronto. We are delighted to hear that you enjoyed your rooms, view and service provided by our Ladies and Gentlemen. Thank you for your feedback regarding your rooms on different floors. If you can let us know in advance, we will do our best to accommodate the same floor request. We do hope to welcome you back again the next time you are in Toronto.
First time staying in the Club Suites at Ritz. The Club Lounge access made the stay very enjoyable. The food offerings were fabulous and the ambience was very relaxing as...
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First time staying in the Club Suites at Ritz. The Club Lounge access made the stay very enjoyable. The food offerings were fabulous and the ambience was very relaxing as we were looking for a stay to enjoy at the hotel with our 2 kids. The Club Lounge made a big difference in our stay vs our stay at other 5 star hotels. Definitely a must try if you are staying at the Ritz Toronto. The spa is also very relaxing and they have fabulous signature treatments. Service was top notch from check in to check out. Will definitely return again shortly
FranckA384, General Manager at The Ritz-Carlton, Toronto, responded to this review
Dear judywong2018,
Thank you for choosing to stay on the Club Level at The Ritz-Carlton, Toronto. We are delighted to hear that you enjoyed the Club Lounge amenities for your family and the Spa facilities on the 5th floor.
We look forward to welcoming you back again in the near future.
We stayed for the weekend. Everything was perfect. Check in was quick and easy. The room was ready early, beautifully clean with views over the lake.
We enjoyed pre dinner...
more »
We stayed for the weekend. Everything was perfect. Check in was quick and easy. The room was ready early, beautifully clean with views over the lake. We enjoyed pre dinner cocktails on the patio which had a nice relaxed ambience. Great city break hotel.
FranckA384, General Manager at The Ritz-Carlton, Toronto, responded to this review
Dear queenpolly, Thank you for choosing to spend your weekend at The Ritz-Carlton, Toronto. We are delighted to hear that you enjoyed your views from your room and your pre-dinner cocktails. We hope to welcome you back again in the near future.
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