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The Ritz Carlton, Toronto features a coffee shop/cafe and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a health club, a spa tub, a sauna, and a fitness facility. The property's full service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 5 star property has a 24 hour business center and offers small meeting rooms, secretarial services, and a technology helpdesk. Wireless and wired high speed Internet access is available in public areas surcharges apply. This Toronto property has 20000 square feet of event space consisting of banquet facilities, conference/meeting rooms, and a ballroom. Business services, wedding services, limo/town car service, and tour/ticket assistance are available. Additional property amenities include a library, valet parking, and a concierge desk. This is a smoke free property.
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RITZ CARLTON TORONTO
181 Wellington Street West Toronto, Ontario M5v 3g7
Descriptionclass="small" style="text-align: justify; font-size:11px;">The Ritz Carlton, Toronto features a coffee shop/cafe and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a health club, a spa tub, a sauna, and a fitness facility. The property's full service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 5 star property has a 24 hour business center and offers small meeting rooms, secretarial services, and a technology helpdesk. Wireless and wired high speed Internet access is available in public areas surcharges apply. This Toronto property has 20000 square feet of event space consisting of banquet facilities, conference/meeting rooms, and a ballroom. Business services, wedding services, limo/town car service, and tour/ticket assistance are available. Additional property amenities include a library, valet parking, and a concierge desk. This is a smoke free property.
Traveler Reviews brought to you by
The Ritz-Carlton, Toronto
181 Wellington St W, Toronto, Ontario M5V 3G7, Canada
1,868 Reviews
Ranked #7 of 137
hotels in Toronto
Travelers' Choice 2018
Luxury
Certificate of Excellence 2018
TripAdvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
1491
Very Good
260
Average
74
Poor
20
Terrible
23
true
Recent Reviews:
Stephanie S
Los Angeles, California
Trip type:
Family
5 star service, comfortable and stress free...
Jan 15, 2019
Upon arriving, I was warmly greeted and my bags were promptly brought to my room. The concierge level serves assorted snacks and beverages and their team was exceptional. If there...
more »
Upon arriving, I was warmly greeted and my bags were promptly brought to my room. The concierge level serves assorted snacks and beverages and their team was exceptional. If there was something I desired (In my case dark chocolate), it was delivered immediately along with other delicious treats. My son wanted ice cream and once again they did not disappoint. I mentioned that the hazelnut beignets were scrumptious and I was brought a to go box filled with them for my drive home. I wish I remembered her name, she took care of our dinner reservations as well...honestly, we never wanted to leave the hotel!
Everyone was so attentive but not in an overbearing way, the service was definitely 5 star. Which is refreshing, since many Ritz Carltons have slipped in service, atmosphere and food quality. We ate at their Italian restaurant and enjoyed the home made pasta and steak cooked to perfection. Room service was not as good though, the steak was under seasoned and the meat was a little tough.
We did not go to the gym this time but have in the past and it is well equipped with everything you need for a thorough workout. Overall, it really was the people that made our stay such a pleasure. In particular, the head valet that greeted us each day as well as Carlo on the concierge level went above and beyond to ensure our stay was memorable.
FranckA384, General Manager at The Ritz-Carlton, Toronto, responded to this review
Dear Stephanie S,
Thank you for choosing to stay at The Ritz-Carlton, Toronto once again. We are delighted to hear that the Ladies and Gentlemen provided you and your family with such personalized service. I will be sure to share your feedback with our team members.
We look forward to welcoming you back again in the near future.
My husband and I stayed at the Ritz Carlton for a weekend getaway and it exceeded expectations. The Corner Suite was spectacular with views of the Harbour and CN Tower....
more »
My husband and I stayed at the Ritz Carlton for a weekend getaway and it exceeded expectations. The Corner Suite was spectacular with views of the Harbour and CN Tower. The spa and treatments we received were very relaxing. The hotel amenities (Pool, exercise facilities, restaurants) were excellent. I would definitely return to this property and felt the service was outstanding. The Ritz Carlton brand is alive and well north of the border.
FranckA384, General Manager at The Ritz-Carlton, Toronto, responded to this review
Dear mego232,
Thank you for choosing to stay at The Ritz-Carlton, Toronto for your weekend getaway. We are delighted to hear that you enjoyed all the amenities that the hotel has to offer and that the service provided by our Ladies and Gentlemen exceeded your expectations.
We look forward to welcoming you back the next time you are in Toronto.
While not the nicest RC I've stayed at, RC Toronto is definitely a great property that lives up to its brand. Rooms are large, clean, and comfortable. Great location with...
more »
While not the nicest RC I've stayed at, RC Toronto is definitely a great property that lives up to its brand. Rooms are large, clean, and comfortable. Great location with easy access to ACC/Skydome. Great restaurants on site.
FranckA384, General Manager at The Ritz-Carlton, Toronto, responded to this review
Dear broy7,
Thank you for choosing to stay at The Ritz-Carlton, Toronto. We are happy to hear that you enjoyed your stay with us and the location. We look forward to seeing you again the next time you are in Toronto.
What a wonderful thrill to stay at this hotel. We choose to pay to be upgraded to a suite on the club level. The club level suites are on the...
more »
What a wonderful thrill to stay at this hotel. We choose to pay to be upgraded to a suite on the club level. The club level suites are on the 20th floor and give you a good view of Toronto. Very spacious and the bathrooms are huge. All the amenities you can imagine. Club level has 5 different services a day and food is good. They have all types of beverages and the people in the lounge, particularly Olga are great. Just to most helpful people in the world.
Expensive but really a great hotel.
FranckA384, General Manager at The Ritz-Carlton, Toronto, responded to this review
Dear Worldtravelorplus,
Thank you for choosing to stay at The Ritz-Carlton, Toronto. We are thrilled to hear that you took advantage of the Club Level amenities and are happy to hear that you enjoyed the service provided by Olga and the rest of the team. We look forward to welcoming you back the next time you are in Toronto.
We stayed over a weekend to celebrate my Birthday. The Hotel is beautiful and the service is excellent. We had a deluxe King room with a city and water view....
more »
We stayed over a weekend to celebrate my Birthday. The Hotel is beautiful and the service is excellent. We had a deluxe King room with a city and water view. The rooms are well laid out and very quiet , they include a fridge , an honor bar and coffee maker. CN tower, Rogers arena, Theatre district and Ripley's aquarium are right across the street. Many restaurants are in walking distance.
FranckA384, General Manager at The Ritz-Carlton, Toronto, responded to this review
Dear David M, Thank you for choosing to stay at The Ritz-Carlton, Toronto to celebrate your birthday. We are delighted to hear that you enjoyed your room, location and service provided by our Ladies and Gentlemen. We hope to welcome you back again in the near future.
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